OTHER ENQUIRIES

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📬 Contact Member Services

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If your enquiry doesn't fit within one of the other membership service categories, please use the form below to get in touch. This is the best place to ask general questions about your membership, payments, dojo matters, or to request support.

📌 For things like adding/removing members, suspensions, or grading, please use the dedicated forms available in the Member Services Portal.

📝 Common Reasons for Contacting Member Services

Questions about your direct debit or account status
Requesting confirmation of grading eligibility or grading results
Clarifying policies or procedures
Raising a concern or providing feedback
Enquiring about uniform orders, lost property, or general admin

Full Name of Person Contacting Members Services

Email Address

Phone Number

Students Name(s) (if different)

Dojo Location

Nature of Enquiry

Message

Who is submitting this form?

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“I understand that this form is for general enquiries and that time-sensitive requests should be made using the appropriate forms.”

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🕒 Processing Time:

We aim to respond to all enquiries within 4 business days. If your enquiry is urgent, please speak directly with your Sensei or dojo contact.

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